Kung Fu Noodles

I have eaten in this restaurant more than 5 times, and I sincerely pointed out the problem and leave this comment. No doubt that this is the best Chinese restaurant in Durham. They cook after placing an order, instead of other restaurants serving dishes directly with prepared dishes. However, they really need more staff and tables & chairs. There are only one chef, one noodles chef, and two serving staffs. I believe that other people living in Durham also know that they have delicious food, so there will be a lot of customers during the peak time. They will be so busy that the serving staffs don't have time to manage the queueing customers, and they don’t recognise the orders of priority. Also there is no indoor space for the queues. I waited 25 minutes outside the door on a cold night to get a seat. When I sat down, the staff forgot to give me the menu. The older lady staff doesn't believe that the young boy staff can serve customers well. She tries to do everything by herself, while the boy can only stand aside and watch, which is why they are inefficient. Their tables are large and come with 4 chairs, so they will ask strange customers to share a table when busy time, which is unfriendly for eating alone and couples. They don't have any delivery platforms and click & collect service. If you want to have their food, you can only come to their shop and wait. Take out available, but you still need to wait for eating in customers. In general, except food, the restaurant has big problems with the store layout, the number of staffs, staff training and service management.